NaviMedix

Call center support operating six days a week with hours that meet the needs of providers from the West coast to the East.

Incoming telephone call handling and hot transfers. Call scripts and procedures covering a variety of topics, ranging from health plan-specific transaction workflow assistance to activating new end-users and changing passwords.

Call reporting system enables account managers to report health plan-provider issues and help create solutions with health plan customers.

NaviMedix

Product Overview

Improve care management, reduce administrative costs, and enhance provider relationships by using NaviNet to automate your unique processes.

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NaviMedix Testimonials

"The company's senior management team demonstrated a unique vision of payer-provider connectivity – one that we felt truly mirrored and embraced our health plan's goals and objectives for driving provider utilization and strengthening provider relations."

Chief Information Officer

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Thought Leadership

Making Pay-for-Performance Work for Program Sponsors and the Provider Practice

Delivering patient-specific clinical content to providers at point of care via an online workflow-based infrastructure.

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Managing Radiology Utilization in the Provider Office: Leveraging Web-based Solutions to Maximize Benefits and Control Costs

Implementing a standard online approach to proprietary radiology utilization management programs to ensure adoption, usage and successful achievement of program goals.

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