Proven solutions for automating provider communicationsProven solutions for automating provider communications |
Call center support operating six days a week with hours that meet the needs of providers from the West coast to the East. Incoming telephone call handling and hot transfers. Call scripts and procedures covering a variety of topics, ranging from health plan-specific transaction workflow assistance to activating new end-users and changing passwords. Call reporting system enables account managers to report health plan-provider issues and help create solutions with health plan customers. |
![]() Product OverviewImprove care management, reduce administrative costs, and enhance provider relationships by using NaviNet to automate your unique processes. NaviMedix Testimonials"The company's senior management team demonstrated a unique vision of payer-provider connectivity – one that we felt truly mirrored and embraced our health plan's goals and objectives for driving provider utilization and strengthening provider relations." Chief Information Officer Thought LeadershipMaking Pay-for-Performance Work for Program Sponsors and the Provider Practice Delivering patient-specific clinical content to providers at point of care via an online workflow-based infrastructure. Managing Radiology Utilization in the Provider Office: Leveraging Web-based Solutions to Maximize Benefits and Control Costs Implementing a standard online approach to proprietary radiology utilization management programs to ensure adoption, usage and successful achievement of program goals. |