Application/Technical Support

Providers: For NaviNet application or technical support, call NaviNet Customer Care toll-free at 888-482-8057 Monday-Friday, 8:00AM-11:00PM ET or Saturday, 8:00AM-3:00PM ET. For TDD/TTY assistance, please dial toll-free 800-480-1419.

Providers Seeking NaviNet Access

If you represent a provider organization: To request access to NaviNet or access to additional health plans, please fill out our NaviNet request form.

General Inquiries

If you represent a company other than a provider organization: Please fill out our information request form or contact us at:

NaviMedix, Inc.
Eight Cambridge Center
Cambridge, MA 02142-1401
Phone: 617-715-6000
Fax: 617-715-7800

Media Inquiries

If you represent a media organization: Please send all media inquiries to pr@navimedix.com.