NaviMedix understands the complexity of health plans' processes and systems. Whether a health plan wants to start with a few basic transactions or jump right in and begin to transform its business, we can help. We work with our customers' existing assets and budgets to develop solutions that enable the rapid creation and deployment of new electronic capabilities with providers. We never forget that all projects must have a clear ROI or that every plan has its own objectives. NaviMedix offers cross-organizational benefits, including reduced transaction and administrative costs, improved provider relationships and more effective care management programs.

Our extensive provider office experience has taught us what it takes to implement and deploy new electronic transactions that support a plan's needs and that providers will embrace. Our plan customers have documented results that demonstrate our ability to change provider behavior and deliver the savings they expect. In survey after survey our users rate our health plan customers the easiest plans with which to do business.

Our solutions are offered free of charge to providers; all they need is a PC and internet access. Our provider services team works hand in hand with a plan's provider relations team to identify the best ways to engage with their providers and enlist their support. Our model also allows health plans to offer greater value to employers. We offer flexible solutions that can be rolled out quickly, enabling health plans to be nimble in responding to employer requests.

New Capabilities and Improved Processes Using Legacy Systems

Leverage legacy systems by assessing technology assets in which health plans have already invested.

Create plan-specific processes and transactions using a health plan's legacy systems.

Improve processes through automation by identifying high-volume, high-cost and manual processes.

Streamline transactions to improve claims management, reduce administrative burdens and drive down costs.

Unify business and clinical transactions via our model that goes beyond straightforward data exchange and transforms each interaction into an opportunity to participate directly in clinical workflow.

Fast Deployment and Implementation

Integrate legacy systems easily into the NaviNet framework.

Rapidly create and deploy new electronic capabilities.

Quickly implement; within 90 days, transactions are up on the Web and seamlessly absorbed into provider workflows.

Support employer needs such as new benefit designs, care management, eprescribing and medical cost management.

Provider Breadth, Utilization and Satisfaction

Provide a ready-made and loyal provider base via an already-established network of physician offices, hospitals and ancillary facilities that use NaviNet every day.

Identify and change provider behavior by applying our rich experience and deep knowledge of provider offices and workflows.

Drive enrollment with comprehensive provider marketing, support and training.

Drive adoption by identifying adoption barriers and helping users overcome them.

Drive utilization via a multi-sponsor model that allows providers to use one site to interact with multiple plans and partners, and by continually assessing provider usage and determining how to drive more frequent and effective use of NaviNet.

Drive provider satisfaction levels that are among the highest in the industry.